Recently, the issue of battery swelling has been on the agenda among iPhone 13 users. On social media platforms, many users share that they realized that their batteries were swollen and that they benefited from the free replacement service after contacting the Apple Store. So, is free replacement possible for every user? Details are in our news…

Can those who have a battery swelling problem with iPhone 13 get free replacement support?

Obviously, this is not the case for every user. Apple does not have a clear policy on this issue, and the replacement process depends entirely on the physical condition of the device and the examination of the engineers. Apple has not initiated a general recall or free replacement program for the battery problems experienced by iPhone 13 users.

However, some users who have contacted Apple Stores have reported receiving free battery replacements when their batteries are experiencing problems such as swelling or rapid capacity loss. For example, a device with a battery capacity of up to 62 percent was reportedly replaced for free.

However, Apple Store employees emphasize that each situation is evaluated individually, there is no guarantee of a definitive free replacement. Officially, Apple responds to the battery swelling problem as “battery aging and being affected by external factors such as temperature”.

For this reason, the charging cycles and general usage conditions of users’ devices are among the important factors that determine whether a replacement will be made. If the devices are still under warranty, or if users have AppleCare+, replacement may be easier.

In short, users with iPhone 13 battery swelling problems can request a free replacement when they apply to the Apple Store. However, it is important to remember that each situation is evaluated differently and the device should be examined directly in the store.

Have you encountered such a problem? You can write your opinions in the comments section below.