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iMessage issue with iOS 26 update: Here’s the solution!

Ana sayfa / News

Since the release of iOS 26 last month, some iPhone users have been experiencing issues using iMessage with their phone numbers. Apple has published an official support document addressing this widespread issue, identifying the issue and sharing a potential solution. Here are the details.

According to Apple’s statement, the issue affects users who have both an active SIM/eSIM and an inactive (inactive) SIM/eSIM with the same phone number on their devices. Apple explains the root cause of the issue as follows:

“When you update to iOS 26, if you have an inactive SIM with the same phone number as your active SIM, you may not be able to activate iMessage with your phone number.”

Affected users may experience the following issues:

Apple advises that users experiencing this issue should remove the inactive SIM card from their device. Here’s the step-by-step process:

Have you encountered this issue? Share your thoughts in the comments.

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