Phison has launched legal action after a fake “leaked” memo spread online about supposed controller failures tied to recent Windows SSD issues. The company stressed that the circulating file was fabricated and not an official communication.

Phison legal action follows Windows SSD reports

The controversy erupted only a day after it confirmed it was investigating SSD failures linked to Microsoft’s August 12 Windows 11 security updates. Although some drives with Phison NAND controllers appear affected, the company emphasized the problems extend beyond its hardware.

Furthermore, Phison told partners it is reviewing the impact in cooperation with industry stakeholders. At the same time, it denounced the forged memo, calling it an attempt to mislead customers.

The fake Phison SSD document

The falsified file carried the title “Phison SSD Controller Issues Summary.” It listed specific controller models as if they were confirmed defective. According to Phison, none of the claims were accurate. Because the document spread across customer channels, the firm decided to act swiftly.

To be clear, Phison confirmed three key points:

• The fake memo is not an official or unofficial company statement.
• The details of affected controllers were invented.
• Legal measures are now underway against those responsible.

Windows SSD problems under review

Meanwhile, Phison reiterated that its only official statement remains the one released on August 19. That note acknowledged the Windows 11 update problems and promised continued investigation. The company also said controllers possibly impacted are still under review, and it is working with partners to assess the scope.

In addition, it pledged to provide regular updates and direct support to partners and end users, ensuring remediation steps wherever needed.

Trust and damage control

For a storage leader like Phison, credibility with manufacturers is critical. A falsified document circulating among customers could easily damage that trust. Consequently, by moving quickly with legal action and public clarification, the company hopes to restore confidence.

At this stage, Phison’s investigation into Windows SSD issues continues. Microsoft has yet to publish a permanent fix, so users remain in limbo. Even so, one truth stands out: misinformation often spreads faster than official patches and Phison intends to stop that before the damage sticks.