Sportswear brand Adidas announced that personal data belonging to some of its customers in Turkey was obtained by unauthorized persons. The company informed users directly via e-mail about the cybersecurity breach and issued an apology message.

Adidas announced that data of customers in Turkey was stolen

According to the information message sent by Adidas, the leaked data belonged to users who contacted the company’s customer service. The seized data includes name, e-mail address, phone number, gender and date of birth. The company emphasized that there was no leakage of financial information such as user passwords and credit cards.

Adidas announced that security measures were taken quickly after the situation was detected; the scope of the incident was investigated and preventive steps such as password resets were taken in the relevant systems. The company also asked its users to be careful about suspicious e-mails and messages.

The company’s statement stated that it was aware that this situation could be worrying for users and apologized for any inconveniences that may be experienced. In addition, it was shared with users that there has been no evidence of any damage related to the incident so far.

It was reminded that Adidas never asks for credit card information, bank account information or passwords from its customers. For users who want to ask questions about the leak or get support, the e-mail address support-tr@onlineshopping.adidas.com.tr and the customer service line 0850 822 38 98 are accessible.

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