Poland has made a significant decision regarding Amazon. Accusing the company of attempting to deceive its customers in the country, the government has sentenced the firm to pay a fine of approximately 8 million dollars. It was known that there have been numerous complaints about Amazon since 2021.

In recent times, the Polish judiciary has taken action on the matter, concluding that the company has been canceling customer orders in violation of sales ethics. It is even stated that a significant portion of these orders had already been paid for. Customers who suddenly had their paid orders canceled are expressing their outrage. Here are all the details…

Will Amazon fall behind in Poland?

In the official statement made on the matter, it was alleged that Amazon was not transparent enough about the details of the sales process and made attempts to mislead users. It was said that the most important clauses of the sales agreement were placed in difficult-to-read sections, and presenting these clauses on a black background was also considered a suspicious move.

While the Polish court suggests that the choice of a black background may have been a deliberate move, it advocates for providing customers with much clearer information about the purchase process. Moreover, it is said that customers whose purchases were canceled can only get their money back days later, and the price of the relevant product has increased compared to before.

While this situation is expected to significantly undermine Amazon’s prestige in the country, it is not certain whether another penalty will be imposed on the company. It is already a matter of curiosity how the company’s management will navigate this heavy decision.

What do you think about this issue? Do you think Amazon’s sales strategy is correct? What should the Polish government do about this? You can easily share your answers with us in the comments section below. Your opinions are very valuable to us.