Lately, we’ve been seeing a lot of complaints about PSN accounts being banned out of the blue. On internet forums and social media, users are reporting that their PlayStation Network accounts have suddenly been suspended. However, the most common reason behind this situation may be a mistake made by users. In particular, the common “chargeback” process leads to the banning of PSN accounts.
What is chargeback and how does it affect PSN accounts?
One of the most common reasons for PSN account bans is “chargeback”. Chargeback means that after a purchase, users can request a refund through their bank. However, Sony’s terms of service are clear: a chargeback is considered suspected fraud and can result in a temporary ban of your PSN account.
For example, when some users are dissatisfied with a product or have made a wrong purchase, they try to get a refund through the bank. However, this is considered malicious behavior by Sony. In one user’s case, a game purchase made using his mother’s credit card resulted in a chargeback request from the cardholder, which led to his PSN account being banned.
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If your PSN account has been banned due to chargeback, there are some steps you can take to remedy the situation. You can contact Sony to request a unban and get your account back by paying the debt incurred. However, repeated chargebacks can lead to your account being permanently suspended. Therefore, it is worth being careful before requesting any refund.
