A Steam user who requested a refund for the game Concord received five times the amount they originally paid, surprising everyone. The player, with the username Top_Leek_3743, had purchased the Digital Deluxe Edition of the game for $65.54 and ended up receiving a refund of $327.
How did Steam make such a mistake?
After its release, Concord received mostly negative reviews and mediocre ratings, leading many players to request refunds. One of these players, who didn’t like the game and requested a refund, was refunded $327 instead of the $65.54 they had paid. So, how did this happen?
It’s speculated that this situation might have occurred because the user participated in the beta version of the game last month. It’s thought that Steam mistakenly included a payment for the beta participation in the refund, resulting in the user receiving more than they were supposed to.
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However, this raises questions about whether the user will be able to keep the extra money and if they might face any consequences. It remains to be seen whether Steam will notice the excess amount over $250 and decide to reclaim it.
Commenters on the situation have suggested that the user should contact Steam customer support to report the issue, as Steam might reward the user for their honesty. However, so far, there has been no action from either the player or Valve.
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