Google’s Pixel 9 series, which was released in recent months, has received positive feedback from users. However, a recent incident has raised some concerns regarding the sales performance of these well-received smartphones. A user claimed that the camera module of the high-end Pixel 9 Pro XL model had unexpectedly come loose.

Claim of Camera Module Detachment on Google Pixel 9 Pro XL

A Reddit user named lakhip reported that the camera module of their Google Pixel 9 Pro XL had detached. They stated that they had used the phone with a case since purchasing it and had not experienced any drops or impacts. So, what exactly happened?

Lakhip discovered the issue while taking a shower, noticing that the camera module was fogged up from steam. Upon removing the case to investigate further, they found that the module had come loose. The user emphasized that during their two years of using the Pixel 7 Pro, they had never encountered such a problem.

Without delay, lakhip took their Pixel 9 Pro XL to a Google Store in New York. Initially, they received a negative response but managed to resolve the situation after speaking with a manager. The store accepted the issue and replaced the phone. The staff even mentioned that they had never encountered a problem with the camera island detaching and would escalate the issue to higher authorities.

What do you think about this situation? Do you believe that lakhip’s experience with the Pixel 9 Pro XL is an isolated incident, or should other users be concerned? Feel free to share your opinions in the comments!