Vodafone Turkey announced its results for the first half of the 2025-2026 fiscal year (April-September 2025). The company’s service revenues reached 64.8 billion TL in this period. Meanwhile, EBITDA reached 23.7 billion TL*. Adjusted for the impact of IAS 29 (International Accounting Standard for Financial Reporting in Hyperinflationary Economies), service revenues were 61.3 billion TL, and EBITDA was 27.0 billion TL. With these results, the company achieved its goal of becoming the fastest-growing operator by revenue as of the first half of its fiscal year.
Increase in Subscribers
Vodafone Turkey’s mobile subscribers reached 25.5 million, while its total number of mobile subscribers, including M2M (Machine-to-Machine Communication), reached 31.6 million. The company’s postpaid subscribers rose to 21.3 million, with postpaid subscribers accounting for 83.5% of its total base. Vodafone Turkey, which continues to operate with the goal of providing customers with the best service in broadband technologies, has 1.4 million fixed broadband subscribers.
Focusing on digitalization across all channels, Vodafone boasts 17.8 million monthly active customers using digital channels such as Vodafone Yanımda and Online Self Service. Total monthly interactions among customers using Vodafone’s digital channels reached 430 million. In the first six months of the fiscal year, Vodafone Turkey customers used 2,721 mobile data units.
Vodafone continues to be the operator with the lowest customer churn rate in Turkey. Vodafone has been the operator with the highest churn rate in the sector for the past five years, demonstrating its strong position in customer loyalty and satisfaction. Vodafone Turkey also launched its Satisfaction Center program last year with the aim of creating a customer-focused cultural transformation, and through its efforts in this area, it has achieved a significant improvement in customer experience over the past year.
Vodafone Turkey also made significant progress in its digital services during this period. The total number of users of Vodafone Pay, Vodafone’s next-generation mobile finance solution, reached 9.6 million. TOBi, the company’s personal digital assistant, capable of performing nearly 1,000 different transactions, had 7.6 million monthly unique users and 24.3 million monthly chats.
Vodafone Turkey CEO Engin Aksoy evaluated the first half of the 2025-26 fiscal year results as follows:
“As Vodafone, we continue to work with the vision of paving the way for the digital revolution to ensure every customer has the best experience. Our service revenues in the first half of our fiscal year reached 64.8 billion TL. During this period, the number of monthly active customers using our digital channels reached 17.8 million. Our most important measure of our customers’ trust in us is their continued loyalty. In this regard, we are happy and proud to have consistently been the operator with the lowest customer churn in Turkey for the last five years. Furthermore, we consider last month’s 5G authorization tender a milestone in our country’s digital history. With the amount we paid in the tender, we made the third-largest international direct investment in Turkey in 2025. We are pleased to be the only operator bringing international investment to our country. We will continue to work with all our strength, together with our stakeholders, to bring Turkey to its rightful place in the digitalization league.”
