Samsung is preparing to remove user accounts that have not been active for a long time from the system. According to the statement in the company’s official information e-mail, Samsung accounts that have not been used for 24 months will be deleted as of July 31, 2025.

Samsung will start deleting inactive accounts

Along with deleted accounts, all data related to these accounts is also closed to users. Samsung clearly states that the data cannot be retrieved after the account is deleted. It is stated that users will be informed and warned before the deletion process is carried out. It is seen that the company will process this process by informing the user in advance.

Some special cases are exempt from this policy. Profiles marked as family accounts, accounts that have purchased from Samsung stores, or users who are included in certain points systems are excluded from the new regulation. These exceptions were explained in detail in the e-mails sent.

Samsung is also making changes to its terms and conditions of service. From now on, the company will not only inform users about legal changes, but also product and service updates via e-mail. In this context, it is stated that the frequency and scope of communication with users will also be expanded.

This new application launched by Samsung can also directly affect user habits in terms of digital cleanliness and data security. It has been confirmed that if inactive accounts are not logged in by July 31, these accounts and their content will be completely deleted.

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