In general, cases of lost or stolen luggage at airports are rare. One of these happened to a woman flying on a domestic flight in Canada. While the unfortunate passenger was completing her flight within Canada, her suitcase suddenly left Jamaica. Fortunately, an AirTag she put in her bag helped her find her suitcase. Here are the details…
Apple AirTag found the lost suitcase between countries!
AirTag, famous for finding lost and stolen items, has solved another case. The suitcase of a passenger who wanted to make a domestic flight with WestJet in Canada was lost. The unfortunate woman, who had valuables and clothes inside, took her breath at the airline and gave the necessary feedback. But the answer was not at all what she expected.
The passenger who went to the airline named WestJet complained to the airline that her suitcase was lost. The woman, who expected a refund from the company or the discovery of her suitcase, received the answer that the airline company was not at fault. The passenger, who had placed an AirTag in her suitcase, immediately used the “Find It” app to see where her suitcase was.
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The information he received was quite surprising. His suitcase appeared to be in Jamaica. The passenger contacted the company and reported the situation to WestJet. However, the company informed that WestJet did not organize any flights to Jamaica on the day of the passenger’s flight and therefore his luggage was not sent there by them.
The passenger continued to make inquiries and complaints and finally the situation was resolved. Although WestJet did not operate any flights to Jamaica on the same day, Swoop Airlines, a subsidiary of the same company, did operate a flight to Jamaica on the same day. Although the unfortunate woman’s suitcase was taken by WestJet, it was given to the Jamaican flight by a malfunction in the cargo department or a malicious person in that department.
After 2 weeks, the woman reached her suitcase. However, many items had been taken from the suitcase and it was broken. The woman who contacted the company about the issue asked for the payment of her damages, but there is no response from the airline for the time being. As we mentioned at the beginning, the fact that an Apple AirTag illuminated the incident showed once again that the product is simple but useful.
