The iPhone 15 series, which everyone has been eagerly anticipating with its titanium frames, is now available for pre-order and subsequent sales. However, many users who excitedly received their iPhone 15 were met with a great disappointment. The devices were found to be damaged inside the box. So how did these damages occur? Is there a problem on the production line? Here are the damaged iPhone 15 models…
Are titanium frames really durable? Here are the iPhone 15 Pro models that come out of the box damaged!
This issue, which came to light with a tweet on Twitter, has also received reactions from various quarters. Users are quite surprised that a device promoted as “durable” with its expensive titanium frames is coming out of the box damaged. Damage is generally observed in parts such as the frame, camera glass, and back glass of the devices.
In the shared posts, it is mentioned that this situation is prominent in three major markets: the United States, China, and the European markets. Damaged iPhones are a hot topic in these regions. The devices have scratches on their screens, damage to frames that can be caused by falling, bubbles on painted surfaces, and areas where the color has faded. There are also models with scratched camera lenses.
One of the selling points of an iPhone 15 Pro model is its camera features. It’s a serious problem for such a device to come with a scratched camera lens. Apple has not issued a support message or statement regarding this issue. However, the devices need to be replaced. Similar problems have occurred with previous iPhone models due to glitches in a batch during production.
The best thing to do regarding this issue is to open the box and inspect the device in front of a customer representative at an Apple Store before leaving after purchasing the device. This way, if there is any damage to the device, it can be noticed and a replacement can be provided by an Apple Store employee.
