Sony has implemented a new feature that significantly simplifies the return process for digital games purchased from the PlayStation Store. Players can now request a refund directly from the PlayStation App or the PS Store website in just a few steps. The PlayStation game refund system offers a much faster and more convenient solution, especially on the mobile app.

How to return a PlayStation game?

Thanks to this innovation from Sony, the return process, which previously required navigating support pages, is now a thing of the past. Players now simply need to follow the steps below using the PlayStation mobile app:

• Open the PS App: Open the latest version of the PlayStation app on your phone and go to the PS Store section.
• Enter the Menu: Tap the menu icon, which consists of three horizontal lines in the top-right corner of the screen.
• Select Transaction History: Click the “Transaction History” tab, the last option in the menu that opens.
• Request a Refund: From the list of purchases that appears, tap the game you want to return and select “Request Refund.”

After completing these steps, your refund request will be submitted to Sony. With this new feature, the company aims to improve the user experience and provide gamers with a more flexible digital shopping environment. This convenience is likely to be welcomed by gamers, especially if they make accidental purchases or purchases that don’t meet their expectations.