Samsung, the smartphone manufacturer, released the May 2023 Update for its Galaxy models in the past weeks, which infuriated users. Hundreds of people encountered a frustrating issue. Today, Samsung provided free support for the first time to a user regarding this matter. Here are the details…
Samsung has started offering free screen replacements for the vertical line issue!
With the update it released, Samsung aimed to improve system stability, but it didn’t turn out that way. Many users who installed the new version started complaining about a vertical line appearing on the screen in green/pink/blue colors. Later on, it was learned that the issue only occurred on panels produced by Samsung.
Despite users’ reports, Samsung did not provide any support regarding this matter. Moreover, many people stated that the brand requested a fee for screen replacement to solve the problem.
According to information emerging today, Samsung is developing its own Large Language Model (LLM)-based AI.
However, today a Galaxy Note 20 Ultra user mentioned that despite the warranty period of the phone being expired, they received free screen and battery replacement to resolve the issue at a Samsung service center. It seems that the brand has officially acknowledged this problem.
It is expected that Samsung will provide free replacements for all Galaxy smartphones experiencing this software and panel-related issue. An announcement regarding this matter may be made in the near future.
Here are the models that received the May 2023 update from Samsung:
- Galaxy S23
- Galaxy S23+
- Galaxy S23 Ultra
- Galaxy S22
- Galaxy S22+
- Galaxy S22 Ultra
- Galaxy S21 FE
- Galaxy S21
- Galaxy S21+
- Galaxy S21 Ultra
- Galaxy S20 FE
- Galaxy S20
- Galaxy S20+
- Galaxy S20 Ultra
- Galaxy Z Fold 4
- Galaxy Z Fold 3
- Galaxy Z Fold 2
- Galaxy Z Flip 4
- Galaxy Z Flip 3
- Galaxy Z Flip 5G
- Galaxy Note 10
- Galaxy Note 10+
- Galaxy A73
- Galaxy A54
- Galaxy A53 5G
- Galaxy A52s 5G
- Galaxy A52 5G
- Galaxy A33 5G
- Galaxy A23 5G
- Galaxy A23
- Galaxy A22 5G
- Galaxy A13
- Galaxy A10e
- Galaxy M53
- Galaxy Tab S8++
- Galaxy Tab S8+
- Galaxy Tab S8 Ultra
- Galaxy Tab S7 FE
- Galaxy Tab S7
- Galaxy Tab S7+
- Galaxy Tab S6 Lite
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